Privacy Policy

1. Information We Collect

At DreamCare, we collect information to provide better services to our users. The types of personal information we collect include:

• Contact Information: Name, address, phone number, and email address.
• Service Details: Information about the services you request, your home configuration (for service accuracy), and scheduling preferences.
• Payment Information: While we do not store full credit card details, we collect transaction history related to your subscription.
• Usage Data: Information about how you interact with our website or application.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Managing your subscription and service bookings.
• Dispatching verified service professionals to your registered address.
• Sending service updates, security alerts, and administrative messages.
• Improving our service offerings and customer experiences.
• Communicating with you about promotional offers (only if you opt-in).

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• With Service Professionals: We share your name, phone number, and address with the assigned professional to facilitate service delivery.
• Legal Requirements: If required by law, we may disclose information to government authorities.
• Business Transfers: If DreamCare is involved in a merger or acquisition, your information may be transferred as a business asset.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We use encrypted communication (SSL) and secure servers to protect your data from unauthorized access.

5. Your Privacy Rights

You have the right to access the personal information we hold about you and to ask that your personal info be corrected, updated, or deleted. If you wish to exercise this right, please contact us through the information below.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

DreamCare Home Solutions Pvt. Ltd.
B/17, Ghanshyam Avenue,
Opp.C.U.Shah College, Income Tax,
Ashram Road, Ahmedabad - 380014.
Email: dchomesolutions@dreamcarehomesolutions.com
Phone: +91 90995 44433